Decision-Making in Crisis: Legal Risk and Strategic Leadership

  • January 19, 2026
Decision-Making in Crisis

Legal Risk and Strategic Leadership

In the throes of a crisis, clients rely on lawyers for unflinching guidance, precise judgment, and bold leadership. Regulatory raids, boardroom scandals, or sudden lawsuits test even veterans, where split-second choices define outcomes. Composure under fire isn’t innate—it’s a skill that upholds our duty of competence and shields clients from peril.

Drawing from experts like Patrick Kelly of Harman Claytor Corrigan & Wellman, this piece arms you with frameworks for risk assessment, prioritization, stress mastery, and ethical vigilance. Hone these to transform pressure into advantage.

Competence as a Crisis Imperative

ABA Model Rule 1.1 demands competence “with the legal knowledge, skill, thoroughness, and preparation reasonably necessary.” Crises escalate this: A delayed response in a cybersecurity breach could trigger class actions or FTC fines. Malpractice suits often stem from perceived hesitation. Mitigate via regular simulations—mock SEC probes or contract disputes—to ingrain rapid proficiency.

High-Pressure Strategic Frameworks

Chaos rewards structure. Leverage the OODA Loop (Observe, Orient, Decide, Act):

  • Observe: Collate data swiftly—witness statements, emails, compliance audits.

  • Orient: Contextualize against laws, precedents, and stakes (e.g., Sarbanes-Oxley in fraud alerts).

  • Decide: Employ pros-cons lists or Bayesian probability for options.

  • Act: Implement with backups, iterating as intel evolves.

Firms used OODA during 2020’s pandemic to pivot remote workforces compliantly.

Mastering Rapid Risk Assessment and Prioritization

Triage is survival. Start with SWOT analysis:

FactorKey Probes
StrengthsStrong IP portfolio? Loyal witnesses?
WeaknessesExpired licenses? Weak internal controls?
OpportunitiesSettlement leverage? PR turnaround?
ThreatsDOJ scrutiny? Media frenzy?
Follow with Eisenhower Matrix:
  1. Do first: File emergency motions.

  2. Schedule: Gather affidavits.

  3. Delegate: Media statements to PR.

  4. Delete: Non-essential research.

Case Study: Product Liability Recall
A pharma client faced contaminated batches. SWOT revealed FDA recall mandates (threat) but robust insurance (strength). Prioritization led to immediate halts, stakeholder notifications, and litigation holds—averting billions in damages.

Sustaining Composure Amid Stress

Adrenaline hijacks rational thought. Psychological tools restore clarity:

  • Box breathing: Inhale 4s, hold 4s, exhale 4s, hold 4s—resets cortisol.

  • Cognitive reframing: Shift “catastrophe” to “puzzle.”

  • Micro-breaks: 60-second walks to recharge.

Communicate via SBIN (Situation, Background, Implications, Next): “FDA alert issued (situation); batch testing failed (background); fines loom (implications); we’ll file response by noon (next).” This calms teams.

Case Study: Data Breach Response
A retailer’s hack exposed millions. Leader used breathing to steady, OODA for breach notification under CCPA, and SBIN updates—limiting liability to settlements versus suits.

Pressure breeds pitfalls: Hasty advice breaching confidentiality (Rule 1.6) or ignoring conflicts (Rule 1.7). Strategies:

  • Instant conflicts database checks.

  • Timestamped decision logs.

  • Escalate to partners (Rule 5.1).

Case Study: Corporate Scandal
Enron echoes warn against complicity; one firm withdrew early via ethics screen, preserving reputation while rivals faced disbarment.

Blueprint for Crisis Mastery

  1. Train relentlessly: Tabletop exercises via FEMA or bar CLE.

  2. Build toolkit: Apps like Decision Matrix or Calm for stress.

  3. Network: Join AILA, ACC crisis groups.

  4. Debrief: Post-event reviews refine skills.

Leadership in crisis forges legacies. Clients reward unflappable counsel.

What high-stakes decision shaped your practice?